Last Updated: 1/23/2025

By enrolling in the GoAuto text messaging service, you agree to be bound by the terms and conditions, below. These terms and conditions are subject to change, without notice, at GoAuto’s sole discretion. The current version of these terms and conditions will be available here and you are responsible for being familiar with the current version throughout the term of your enrollment in GoAuto’s text messaging service. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, PLEASE DO NOT ENROLL IN THE GOAUTO TEXT MESSAGING SERVICE OR, IF ENROLLED, UN-ENROLL IMMEDIATELY.

• Participation in the service is not a condition to purchase a policy or receive our services.
• Participation in the service on this short code is standard rated. (Message and data rates may apply.)
• This is a subscription-based service. Replying STOP will ensure that you no longer receive text messages from this GOAUTO service.
• Reply HELP to be contacted by our customer support team. If you have any questions, please call us at 833-700-0000.
• Message frequency varies by account. You may receive a varying number of messages per month depending on factors like the activity on your policy, your address, your payment frequency, your bill-paying habits, and any submitted claims.
• Any charges for sending and receiving texts, per the terms of your wireless plan, will appear on your wireless bill or be deducted from your prepaid balance.
• You are strictly prohibited from unauthorized use of this text messaging service; this text messaging service is for your personal, private use only.
• By enrolling in GoAuto’s text messaging service, you confirm that you are the subscriber to the phone number provided to GoAuto or that you are the customary user of that phone number on a family or business plan and that you are authorized to enroll and receive texts from GoAuto’s text messaging service.
• You consent to the creation of an electronic record to document your enrollment.
• You certify that you are at least eighteen (18) years of age or were authorized to enroll and receive texts by your parent or legal guardian.
• You authorize GoAuto to use autodialer or non-autodialer technology to send text messages to the phone number you used to enroll in the GoAuto text messaging service.
• Use of GoAuto’s text messaging service may be monitored and recorded; by enrolling in this service, you consent to such monitoring and recording.
• This text messaging service allows you to request and receive messages related to your GoAuto policy account(s).
• Subject to the terms and conditions of your mobile carrier, you may receive text messages sent to your mobile phone.
• Text messaging is effective as soon as you complete the enrollment process. You accept that each text message may not be encrypted and may include information pertaining to your account.

Receipt of each text message may be delayed or prevented by factors affecting your mobile carrier and/or other factors outside of our control. NEITHER WE, NOR OUR AFFILIATES, WILL BE LIABLE FOR LOSSES OR DAMAGES ARISING FROM (A) NON-DELIVERY, DELAYED DELIVERY, OR MISDIRECTED DELIVERY OF A TEXT MESSAGE; (B) INACCURATE OR INCOMPLETE CONTENT IN A TEXT MESSAGE; OR (C) YOUR USE OR RELIANCE ON THE CONTENTS OF ANY TEXT MESSAGE FOR ANY PURPOSES.

TO THE EXTENT PERMITTED BY LAW, THE GOAUTO TEXT MESSAGING SERVICE IS PROVIDED ON AN "AS IS" "AS AVAILABLE" BASIS WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND; GOAUTO DISCLAIMS ANY SUCH WARRANTIES, EXPRESS OR IMPLIED; GOAUTO'S TEXT MESSAGING SERVICE COULD CONTAIN INACCURACIES, ERRORS, OR MIGHT NOT FUNCTION IN THE MANNER ANTICIPATED.

We reserve the right to terminate this text messaging service, in whole or in part, at any time without notice. The information in any text message may be subject to certain time lags and/or delays. You may stop receiving text messages at any time by on a given cell phone by replying STOP from that cell phone.

All information collected from users of our sites is subject to our Privacy Notice, which is incorporated by reference into this agreement. For more information, see our Privacy Notice.

These Text Messaging Terms and Conditions applies to the following companies and all affiliates managed by GoAuto Management Services: • GoAuto Management Services, LLC • Auto Premium Assistance Company, L.L.C. • GoAuto Insurance Company